Shipping & Returns

Shipping & Returns

🚚 Shipping

We offer FREE worldwide shipping on every order. Orders are processed within 1–2 business days, with delivery in 7–12 business days. A tracking number is emailed to you the moment your order ships.

🔄 30-Day Money-Back Guarantee

Your pet's happiness is our priority. If you're not completely satisfied within 30 days of delivery, reach out and we'll arrange a refund or replacement — no questions asked.

📦 How to Start a Return

Email us with your order number and reason for return. We'll send simple instructions and process your refund promptly once received.

💬 Need Help?

Our support team is here for you. Email us anytime and we'll respond within 24 hours.